05. Answers

Questions about living at Mural?

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    • Q: Are virtual tours available?

      Yes, Mural offers 3D virtual tours of various floorplans. You can explore these on the Gallery page.

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    • Q: How do I apply for an apartment at Mural?

      To apply, visit the Floorplans page, select your desired unit, and click "Apply Now." Each applicant over 18 must complete an application and sign the Rental Criteria form. An application fee of $50 per person is required. There is a $300 holding fee (non-refundable unless denied or cencelled within 24 hours of application.)

    • Q: What documents are needed for the application process?

      After submitting your application, you'll receive an email with a link to upload your income documents through Mural's third-party verification partner, Vero.

    • Q: How long does the approval process take?

      Typically, you'll receive a decision within 24-48 hours after submitting your application and payment.

    • Q: When is rent due, and are there late fees?

      Rent is due on the 1st of each month. There's a grace period through the 3rd, with late fees starting on the 4th.

    • Q: What types of apartment homes are available at Mural?

      Mural offers a variety of floorplans, including Studios, 1BR, and 2BR units. You can view all models, pricing, and availability on the Floorplans page.

    • Q: How can I check current availability?

      Current availability is listed on the Floorplans page. Each unit displays its availability date and rental rate.

    • Q: What is Murals's pet policy?

      Mural welcomes up to two pets per apartment. Pet rent is $50 (per pet) with a one-time $300 pet deposit. We have breed restrictions on dogs and utilize a pet screening process for the well-being of your community. For more details, please contact the leasing office.

    • Q: What parking options are available, and what are the costs?

      Mural offers underground garage parking spaces starting at $150 per month, subject to availability. EV charging stations, motorcycle, and bike parking are also available.

    • Q: Is the community accessible via public transportation?

      Yes, Mural boasts a Walk Score of 98, indicating excellent access to public transportation and nearby amenities.

    • Q: Are there any community events?

      Yes, Mural hosts monthly resident events and provides exclusive newsletters to keep residents connected.

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    • Q: What amenities does Mural offer?

      Mural provides a range of amenities, including a rooftop lounge, a state-of-the-art fitness center, social lounge, BBQs, and more.

    • Q: Does Mural support energy-efficient living?

      Yes, Mural offers EV charging stations and energy-saving tips for residents, supporting sustainable living.

    • Q: How do I submit a maintenance request?

      Residents can submit maintenance requests through the Resident Login portal.

    • Q: What accessibility features are available at Mural?

      Mural offers elevators, accessible ramps, ADA parking spaces with EV charging options, and ADA-accessible common areas and amenities.

    • Q: Is there a resident referral program?

      Yes, Mural appreciates residents who refer friends, co-workers, and family. Please inquire at the office about current referral benefits or contact Mural online.

    • Q: How can I contact Mural for more information?

      You can reach Mural by phone at (206) 935-0676 or visit the Contact page to send a message or schedule a tour.

    • Q: What are the office hours?

      Monday - Friday: 8am - 5pm

Still have questions?

We're here to help!

Drop us a line, or better yet, request a tour and come and see us in person. We look forward to the opportunity to welcome you to the Mural Apartments community today.

Ask About Our Move-In Specials Today!